SPLITTRIP PRIVACY POLICY
Last Updated: February 2026
Contact: info@splittriptravel.com
SplitTrip is operated by SplitTrip LLC, a Pennsylvania limited liability company.
1. Information We Collect
Account Information
Email address
Name or profile details (optional)
Authentication identifiers issued by Amazon Cognito
Trip & User-Generated Data
Trip names, destinations, and dates
Expenses, contributions, and notes entered by users
Uploaded documents and itinerary items
Messages exchanged between trip participants
Invitation contact details (email or phone number)
Payment Information
Trip creation fees are processed by third-party payment providers such as Stripe. SplitTrip does not store full payment card numbers.
Device & Technical Data
Log data and diagnostics
Crash reports and performance analytics
Device identifiers and usage metadata
Push notification tokens (if enabled)
2. How We Use Information
We process information to:
Provide and operate the Service
Enable trip collaboration and invitations
Process trip creation fees
Maintain security and prevent fraud
Improve reliability, performance, and user experience
Communicate with you regarding your account or trips
Comply with legal obligations
We process data based on your consent, to perform our contract with you (providing the Service), and to comply with legal requirements.
We do not sell, rent, or trade personal information.
3. How We Share Information
We share limited data with trusted service providers necessary to operate the Service, including:
Stripe – payment processing
AWS – hosting and infrastructure
Twilio – SMS delivery
Supabase – database services
Stream – messaging functionality
These providers may process personal data only to provide services on our behalf and in accordance with contractual safeguards.
We may also disclose information:
To comply with legal obligations
To enforce our Terms of Service
To protect rights, safety, or property
We do not sell personal information.
4. Data Retention
We retain personal information only as long as necessary to:
Provide the Service
Maintain trip records
Comply with legal obligations
Resolve disputes and enforce agreements
If you delete your account, we will delete or anonymize your personal data, except where retention is required by law or where data is necessary to preserve shared trip records for other users.
Backups may persist for a limited period before permanent deletion.
5. Your Rights
Depending on your location, you may have the right to:
Access your personal data
Correct inaccurate information
Request deletion of your data
Obtain a copy of your data
Withdraw consent where applicable
To exercise these rights, contact: info@splittriptravel.com
We may request verification of identity before processing certain requests.
California residents may have additional rights under applicable privacy laws.
6. Security
We use industry-standard administrative, technical, and organizational safeguards to protect information.
However, no system can be guaranteed to be 100% secure.
7. Children’s Privacy
SplitTrip is not intended for individuals under 18, and we do not knowingly collect personal information from children.
8. International Users
If you access the Service from outside the United States, your information may be transferred to and processed in the United States, where data protection laws may differ from those in your jurisdiction.
9. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Continued use of the Service after changes constitutes acceptance of the revised policy.
Last Updated: February 2026
Contact: info@splittriptravel.com
SplitTrip is operated by SplitTrip LLC, a Pennsylvania limited liability company.
1. Information We Collect
Account Information
Email address
Name or profile details (optional)
Authentication identifiers issued by Amazon Cognito
Trip & User-Generated Data
Trip names, destinations, and dates
Expenses, contributions, and notes entered by users
Uploaded documents and itinerary items
Messages exchanged between trip participants
Invitation contact details (email or phone number)
Payment Information
Trip creation fees are processed by third-party payment providers such as Stripe. SplitTrip does not store full payment card numbers.
Device & Technical Data
Log data and diagnostics
Crash reports and performance analytics
Device identifiers and usage metadata
Push notification tokens (if enabled)
2. How We Use Information
We process information to:
Provide and operate the Service
Enable trip collaboration and invitations
Process trip creation fees
Maintain security and prevent fraud
Improve reliability, performance, and user experience
Communicate with you regarding your account or trips
Comply with legal obligations
We process data based on your consent, to perform our contract with you (providing the Service), and to comply with legal requirements.
We do not sell, rent, or trade personal information.
3. How We Share Information
We share limited data with trusted service providers necessary to operate the Service, including:
Stripe – payment processing
AWS – hosting and infrastructure
Twilio – SMS delivery
Supabase – database services
Stream – messaging functionality
These providers may process personal data only to provide services on our behalf and in accordance with contractual safeguards.
We may also disclose information:
To comply with legal obligations
To enforce our Terms of Service
To protect rights, safety, or property
We do not sell personal information.
4. Data Retention
We retain personal information only as long as necessary to:
Provide the Service
Maintain trip records
Comply with legal obligations
Resolve disputes and enforce agreements
If you delete your account, we will delete or anonymize your personal data, except where retention is required by law or where data is necessary to preserve shared trip records for other users.
Backups may persist for a limited period before permanent deletion.
5. Your Rights
Depending on your location, you may have the right to:
Access your personal data
Correct inaccurate information
Request deletion of your data
Obtain a copy of your data
Withdraw consent where applicable
To exercise these rights, contact: info@splittriptravel.com
We may request verification of identity before processing certain requests.
California residents may have additional rights under applicable privacy laws.
6. Security
We use industry-standard administrative, technical, and organizational safeguards to protect information.
However, no system can be guaranteed to be 100% secure.
7. Children’s Privacy
SplitTrip is not intended for individuals under 18, and we do not knowingly collect personal information from children.
8. International Users
If you access the Service from outside the United States, your information may be transferred to and processed in the United States, where data protection laws may differ from those in your jurisdiction.
9. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Continued use of the Service after changes constitutes acceptance of the revised policy.
